OORT Labs
For Operations

Half the cost, twice the capacity

Processes that today depend on entire teams, running end-to-end with AI. Less manual work, more speed, more control. From diagnosis to automation at scale.

Amazon
Stripe
Stone
VTEX
Nubank
Spotify
Slack
Heineken
Amazon
Stripe
Stone
VTEX
Nubank
Spotify
Slack
Heineken
Amazon
Stripe
Stone
VTEX
Nubank
Spotify
Slack
Heineken
Amazon
Stripe
Stone
VTEX
Nubank
Spotify
Slack
Heineken

Turn manual operations into competitive advantage

Processes redesigned with AI

We don't automate broken processes. We map first, then redesign with AI where it makes sense. The result is a leaner, smarter operation.

Full control and visibility

Every agent monitored, every execution tracked, every cost visible. Governance and compliance built in from day one.

Team ready for the change

Hands-on training, internal evangelists and support through full adoption. 94% real adoption rate by teams.

How operations teams use OORT

AI agents that resolve 70% of interactions without human intervention. They escalate with full context when needed.

Automated customer service
IBM
Operational transformation with AI and automation generating US$4.5 billion in savings. Enterprise productivity increased 50%, with gains reinvested in AI and cloud.

IBM

Enterprise Transformation with AI, 2025

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IBM
Salesforce
AI agents managing 30% to 50% of internal tasks with 93% accuracy. US$100 million reduction in annual operating costs within 12 months.

Salesforce

AI Operational Efficiency, 2025

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Salesforce
Deloitte
Companies that scaled AI in operations report cost reductions of 26% to 31% in supply chain, finance and customer service. 74% of executives achieve ROI in the first year.

Deloitte

AI ROI Report, 2025

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Deloitte

A complete platform to transform your operation.

From diagnosis to automation, everything connected to results.

AI
Assessment

AI Assessment

Agents interview your teams, map real processes and project the return of each opportunity. The result is a complete diagnosis with detailed reports, a prioritization roadmap and a clear AI adoption plan. Can be contracted separately.

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AI-First
Data

AI-First Data

Data from ERPs, CRMs and legacy systems organized and governed where they already are. Quality and standardization guaranteed so AI operates on the right foundation for your operation.

Discover AI-First Data
OORT
Flows

OORT Flows

Automation of customer service, document processing and KPI monitoring 24/7. From a 43-minute manual process to 30 seconds, with no human intervention.

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OORT
Culture

OORT Culture

Your operations team prepared to work with AI on a daily basis. Hands-on training on real processes, internal evangelists and 94% proven adoption.

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Enterprise security for your operation

Your data never leaves your environment. Encryption at every layer, granular access control, full audit trail and LGPD compliance by default.

E2E Encryption

Details

Client-Side Data

Details

Full Audit

Details

Frequently asked questions about AI for Operations

The platform eliminates manual and repetitive tasks with AI agents that operate 24/7. Document processing drops from 43 minutes to 30 seconds, customer service resolves 70% of interactions without human intervention, and reports are generated automatically. According to Deloitte (2026), companies that automate operations with AI reduce costs by up to 50% while maintaining twice the operational capacity.

No. AI eliminates repetitive work and frees your team for strategic activities. The result is a smaller but significantly more efficient team. Processes that required entire teams now run autonomously, while your people focus on high-impact decisions, continuous improvement and exception management.

The diagnosis takes 5 to 10 business days. The first automation goes into production within 4 to 8 weeks. Scaling to new processes is incremental — each validated automation serves as a foundation for the next. Our clients report 94% real team adoption and measurable results within the first month.

Yes. The platform integrates with ERPs (SAP, TOTVS, Oracle), CRMs (Salesforce, HubSpot), spreadsheets and any system with an API. We don't replace what already works — we connect artificial intelligence to existing processes. OORT's proprietary integration protocol enables connections to legacy systems without a native API.

Every action by every agent is logged with full traceability. Compliance policies, operational limits and alerts are configurable per process. The platform operates with LGPD compliance, end-to-end encryption and granular access control. Continuous auditing detects deviations in real time before they become problems.